Made by Hand - Australian Made - Slow & Sustainable


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Refund Policy

If you aren't entirely happy with your order, please contact us so that we can make it right!

We have a 30-day, no questions asked, return policy. 

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, you will need to post it back to us. If the item arrived damaged, we will pay for return shipping or just issue you a refund. If the return is for change of mind, you will need to pay for return shipping costs. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.